Shipping policy
Welcome to DISTINGUISHED Personality Club.
We are committed to delivering your orders efficiently and reliably worldwide. Please review our shipping policy below.
1. Shipping Destinations**
We offer **worldwide shipping** to most countries. If we are unable to ship to your location due to restrictions, we will notify you at checkout.
2. Processing Time**
- Orders are processed within **2-5 business days** (excluding weekends and holidays).
- Custom or made-to-order items may take longer to process. Estimated processing times will be provided on the product page.
3. Shipping Methods & Delivery Times**
Estimated delivery times vary based on location and shipping method selected:
| **Region** | **Standard Shipping** | **Express Shipping** |
|----------------------|-------------------|-----------------|
| United States & Canada | 7-14 business days | 3-7 business days |
| Europe | 7-14 business days | 3-7 business days |
| Australia & New Zealand | 10-20 business days | 5-10 business days |
| Asia & Middle East | 10-20 business days | 5-10 business days |
| Africa | 15-25 business days | 7-14 business days |
| South America | 15-25 business days | 7-14 business days |
Delivery times are **estimates** and may vary due to customs clearance, weather conditions, or unforeseen delays.
4. Shipping Costs**
Shipping rates are calculated at checkout based on your location, package weight, and shipping method chosen. **Free shipping** may be available on select orders or promotions.
5. Customs, Duties & Taxes**
- International orders may be subject to **customs duties, taxes, and import fees** based on your country’s regulations.
- These charges are **not included** in the order total and must be paid by the recipient upon delivery.
- We recommend checking with your local customs office for estimated costs before placing an order.
6. Order Tracking**
Once your order has been shipped, you will receive a tracking number via email. You can track your package through our website or the courier’s tracking portal.
7. Lost, Delayed, or Damaged Packages**
- We are **not responsible** for delays caused by customs, weather, or carrier-related issues.
- If your order is lost or significantly delayed, please contact us at **[your customer service email]**, and we will assist in resolving the issue.
- If your package arrives damaged, please take photos and reach out to us immediately.
**8. Returns & Exchanges**
Please refer to our **Return Policy** for information on returning or exchanging items.
For any shipping-related inquiries, feel free to contact our support team
Thank you for shopping with **DISTINGUISHED Personality Club**